Personal Support Services · Central & Southern Maine
Care that honors your independence
Pine Ridge Support Agency provides compassionate, professional personal support services throughout Central and Southern Maine — serving Portland, Gorham, Lewiston, Scarborough, and surrounding communities. We accept both MaineCare and private pay clients.
Pine Ridge Support Agency is a MaineCare-approved provider of Personal Support Services (PSS). If you or a loved one qualifies, your care may be fully covered. We also welcome private-pay clients throughout Central and Southern Maine.
MaineCare PSS
Private Pay
Lewiston
Portland
Gorham
Scarborough
Central & Southern Maine
What We Offer
Personal Support Services
Personal Care
Hands-on assistance with activities of daily living — bathing, dressing, grooming, mobility, and related health maintenance tasks per your authorized care plan.
Home & Health Maintenance
IADL support — meal preparation, housekeeping, laundry, and errands performed in conjunction with direct care as part of your authorized plan.
Transportation & Community
Transportation to medical appointments and community activities, plus social engagement support to foster independence and prevent isolation.
Respite Care
Temporary relief for family caregivers — scheduled breaks so you can recharge while your loved one receives attentive, professional care.
Our Mission
Rooted in dignity, driven by care
At Pine Ridge Support Agency, we believe every person deserves the support they need to live fully and independently — in their own home, on their own terms. We serve families across Central and Southern Maine — including Portland, Gorham, Lewiston, and Scarborough — with the highest standard of personalized care.
"Every client is a person first — with their own history, preferences, and goals. Our job is to honor that, every single visit."
— The Pine Ridge Team · Lewiston, Maine
01
Dignity First
Every interaction is guided by deep respect for the individual — their history, preferences, and autonomy.
02
Community Rooted
We are a Maine agency serving Maine families — understanding local needs and building lasting relationships.
03
Professional Excellence
Our PSS caregivers are carefully screened, trained, and supported to deliver consistently exceptional care.
04
Family Partnership
We work alongside families, keeping them informed and involved at every step of the care journey.
How We Help
What families can expect from us
From the first call to the first visit, here's what working with Pine Ridge looks like for families across Central and Southern Maine.
We listen first. Every family's situation is different, and we take the time to understand your needs before recommending any plan of care.
The Intake Process
We handle the paperwork. MaineCare enrollment, care plan documentation, scheduling — we manage it so families don't have to figure it out alone.
MaineCare & Admin Support
We show up reliably. Consistent scheduling with the same caregivers means your loved one builds trust and comfort — not a different stranger every visit.
Consistency You Can Count On
We keep families in the loop. You're never left wondering — we communicate openly about scheduling, care updates, and any changes that come up.
Family Communication
We build care plans around the person, not a checklist. Every plan is individualized — respecting routines, preferences, and the things that matter most to each client.
Personalized Care Plans
We start as a new agency with something powerful — no shortcuts, no cutting corners. We're building our reputation one family at a time, and we mean it.
Our Commitment to You
Ready to get started?
Apply to join our team or register as a client today.
Our Story
Built on a belief that everyone deserves quality care at home
Founded to serve the people of Central and Southern Maine, Pine Ridge Support Agency was born from a commitment to ensure that individuals with disabilities and older adults can live safely, comfortably, and with full dignity in their own homes.
Who We Are
A Maine agency, for Maine people
Pine Ridge Support Agency was established to fill a critical gap in Central and Southern Maine's home care landscape — providing reliable, compassionate Personal Support Services (PSS) to individuals who need help with daily living activities.
We are a MaineCare-approved provider of Personal Support Services, proudly serving Portland, Gorham, Scarborough, Lewiston, Auburn, and the surrounding communities throughout Central and Southern Maine. Our team of trained caregivers brings professionalism and warmth to every client relationship.
We understand that choosing a home care agency is one of the most important decisions a family can make. That's why we hold ourselves to the highest standards of care, communication, and accountability.
Whether you're navigating MaineCare for the first time or looking for private-pay home support, we are here to make the process simple and the care exceptional. Every client receives a personalized care plan built around their unique needs, preferences, and goals.
Mission & Values
What drives everything we do
Our values are not aspirational words on a wall — they are the daily standard by which every Pine Ridge caregiver and staff member operates.
Dignity & Respect
Every person we serve is treated with unwavering respect, honoring their history, preferences, and fundamental humanity.
Excellence in Care
We recruit, train, and retain only the most dedicated caregivers — holding our standards high so your loved one receives the very best.
Person-Centered
Care plans are built around the individual — their needs, lifestyle, and goals — not the other way around.
Transparency
Families are kept informed and involved. We communicate clearly about care, schedules, and any changes that arise.
Reliability
Consistency matters. Our clients count on us, and we show up — with the right caregiver, at the right time, every time.
Community Commitment
We are proud to be a Maine business investing in Maine communities — supporting local families and creating local jobs.
What We Offer
Comprehensive personal support services for Maine families
Our services are designed to support independence, safety, and quality of life — delivered by trained, compassionate caregivers in the comfort of your own home.
01
Personal Care Assistance
Direct, hands-on support with activities of daily living (ADLs) and related health maintenance tasks — provided according to each client's authorized care plan, with sensitivity and respect for their routines.
Bathing & personal hygiene
Dressing & grooming
Mobility, transfers & positioning
Toileting & continence care
Eating & nutrition support
Medication reminders
02
Home & Health Maintenance
Instrumental activities of daily living (IADLs) performed in conjunction with direct care — helping clients maintain a safe, clean, and comfortable home environment as part of their authorized plan of care.
Meal preparation & nutrition support
Light housekeeping
Laundry & linen changes
Grocery shopping & errands
Home safety monitoring
03
Transportation & Community Support
Transportation to carry out covered services within the client's plan of care — supporting medical appointments, community activities, and essential errands to foster independence and prevent isolation.
Transportation to medical appointments
Community activity support
Essential errand assistance
Social engagement & companionship
Support to avoid isolation
04
Respite Care
Temporary relief for family caregivers — scheduled breaks so you can recharge, knowing your loved one is in capable, caring hands and supported to remain safely at home.
Scheduled caregiver relief
Flexible duration options
In-home respite support
Emergency coverage
Family care coordination
Coverage & Payment
Understanding MaineCare PSS coverage
Pine Ridge Support Agency is a MaineCare-approved provider of Personal Support Services (PSS). If you or your loved one qualifies, services may be fully covered. We also accept private-pay clients throughout Central Maine.
MaineCare PSS is a Medicaid benefit available to eligible Maine residents with disabilities or chronic health conditions who need help with daily living activities.
Our intake team will walk you through the eligibility process step by step — from initial assessment to care plan development and service start.
Lewiston
Auburn
Portland
Gorham
Central Maine
MaineCare PSS at a Glance
ProgramMaineCare Section 96 PSS
EligibilityMaineCare enrolled members
Private PayAlso accepted
Service AreaCentral Maine
Office128 Pine St, Lewiston ME
Get in Touch
We're here to help you find the right path
Whether you're a client looking to register, a caregiver looking to apply, or just have a question — use the tabs below to get started quickly.
We provide PSS services throughout Central Maine, including:
Lewiston
Auburn
Portland
Gorham
Central Maine
Payment
We accept MaineCare (PSS) and private pay. Contact us to learn about eligibility and coverage options for your situation.
Send a Message
New Clients
Register as a Client
Fill out the form below to get started. Once we receive your registration, our intake team will contact you within 1 business day to review your needs and begin the care planning process.
We accept MaineCare PSS and private pay. If you're unsure about your eligibility, let us know and we'll help you figure it out — at no charge.
1
Submit This Form
Fill in your basic information and care needs below. Takes about 3 minutes.
2
Intake Call
Our team will call you within 1 business day to go over your situation and answer any questions.
3
Care Plan Created
We'll build a personalized care plan around your needs, schedule, and MaineCare or private-pay status.
4
Services Begin
Your caregiver is matched and services start — we handle all the paperwork and coordination.
Join the Pine Ridge Team
Make a real difference in people's lives — competitive pay, flexible hours, full training provided.
Competitive Pay
Flexible Scheduling
Full Training Provided
Central Maine
Why Pine Ridge
A place where your work matters
Competitive Wages
We pay well because we know the work is valuable. MaineCare PSS rate-based compensation with room to grow.
Flexible Scheduling
Full-time, part-time, and on-call positions available. We work around your availability.
Full Training Provided
No prior experience required for all positions. We'll train and certify you to become a confident PSS caregiver.
Local & Community-Rooted
Work in your own community serving Maine families — no long commutes or unfamiliar areas.