Our Story
Built on a belief that everyone deserves quality care at home
Founded to serve the people of Central and Southern Maine, Pine Ridge Support Agency was born from a commitment to ensure that individuals with disabilities and older adults can live safely, comfortably, and with full dignity in their own homes.
Pine Ridge Support Agency was established to fill a critical gap in Central and Southern Maine's personal care landscape — providing reliable, compassionate Personal Support Services (PSS) to individuals who need help with daily living activities.
We are a private pay personal care agency and a MaineCare-approved provider of Personal Support Services, proudly serving Portland, Gorham, Scarborough, Lewiston, Auburn, and the surrounding communities. Our team of trained caregivers brings professionalism and warmth to every client relationship.
We understand that choosing a personal care agency is one of the most important decisions a family can make. That's why we hold ourselves to the highest standards of care, communication, and accountability.
Whether you're arranging private pay personal care or navigating MaineCare for the first time support, we are here to make the process simple and the care exceptional. Every client receives a personalized care plan built around their unique needs, preferences, and goals.
Mission & Values
What drives everything we do
Our values are not aspirational words on a wall — they are the daily standard by which every Pine Ridge caregiver and staff member operates.
Dignity & Respect
Every person we serve is treated with unwavering respect, honoring their history, preferences, and fundamental humanity.
Excellence in Care
We recruit, train, and retain only the most dedicated caregivers — holding our standards high so your loved one receives the very best.
Person-Centered
Care plans are built around the individual — their needs, lifestyle, and goals — not the other way around.
Transparency
Families are kept informed and involved. We communicate clearly about care, schedules, and any changes that arise.
Reliability
Consistency matters. Our clients count on us, and we show up — with the right caregiver, at the right time, every time.
Community Commitment
We are proud to be a Maine business investing in Maine communities — supporting local families and creating local jobs.